Due dates public shareable iCal link for external calendar sync now supports selected user and category.Added #category# to automation action "send HTTP request".Fixed adding tech subscribers in the recent versions of Chrome.Added MS Teams notification when a new KB article is posted.Possible fix for setup.exe removing appsettings.json.
Improvements and fixes for two helpdesks talking to each other over email.Fixed tag counts under "Admin - Categories - Tags" page.API: added "assignedToUserId" parameter to /Ticket POST endpoint to assign during creation and reduce email chatter.ChatGPT integration now allows you to improve your reply or write a custom prompt.ChatGPT: Do not suggest KB if it is disabled.ChatGPT now generates responses in the language the ticket is written in.Option to include retired assets in asset-search.Fixed Google calendar sync - shareable iCal link format fixes."Add sub ticket" automation rule now supports assigning to a technician.Fixed custom KB title/description breaking layout for anonymous users."Notify techs on takeover" now has a setting whether to include admin.Interactive Kanban board for unclosed tickets (under "Reports - Kanban").Support for GCC (MS Government Cloud) for O365, both inbound and outbound email.API token page design fixes and a "copy" button.New ticket page: autofocus on category field if unset.Asset log improved when editing info and custom fields (less noise, cleaner format).Added "the day is a public holiday" automation rule condition.More detailed error message when failing to parse O365 response.New API parameter to get assets assigned to specific ticket ID.Added "Close ticket silently" advanced menu item to skip email notifications.GPT: Ticket summary is now written in the same language the ticket is written in.GPT: Custom prompt now considers the ticket conversation for context."Notify ticket subscribers" automation now supports "all", "techs", "non-techs" and "Admins" filtering.Fixed some edge case datepicker issues when using en-US language.Allow managers close tickets regardless of the "let user close their tickets" setting.
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